International Patient FAQ's

English is widely spoken in India and Tamilnadu. Our staff speaks both English and Tamil. In case you need help in your own language, an interpreter would be arranged for you.

Keeping your health and wellbeing in mind, well-balanced South Indian meals will be provided.

Chennai is located at the Bay of Bengal, the state of Andhra Pradesh bordering from northwest, and the states of Kerala and Karnataka on its western side. Being situated in the tropical zone, Chennai has a hot and humid climate. The hottest months are from May to July with maximum temperatures 38-42 °C (100-107 °F), and the coolest period is from December to January, with minimum temperatures 18-20 °C (64-68 °F).

Depending on the date of your arrival, you will meet your doctor either on the same day or the next day, as convenient for you.

You will be attended to by a hostess who will take care of your well being, organize an interpreter, transport to and from the airport, set appointments and schedules, introduce travelling options and arrange for stay in a furnished apartment.

At Firm Hospitals, our patients feel safe, comfortable and at-home.

There is no extra charge for the services provided by the international relations desk. The International Patient Hostess will take care of the customer regarding any questions or problems that may arise.

Please do bring along all your medical records, the results of the examinations and CD’s containing the X-rays, CTs and MRIs concerning your medical status. Also, please bring a list of all medications and herbal remedies you are currently taking.

Once the doctor has met you and has the medical records and examinations needed for planning the proper procedure for you, we can immediately start to prepare your treatment, operation or medication.

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