The Patient or the patient’s attender is requested to contact immediately on admission, the Service desk with a photocopy of the Insurance ID CARD and your policy in force. The Insurance/ Corporate Desk will issue the Pre-Authorization form of your TPA or Insurance provider. The form is to be filled and signed by you (the patient) and the treating doctor. Completed Pre-Authorization forms should be handed over to the Insurance / Corporate Desk for processing to commence. The Insurance and Corporate Desk will coordinate with the TPA or Insurance provider and revert the Pre-Authorization status on a priority basis. You may still be required to pay cash for services not covered by his / her insurance policy. Alternatively, you can pay by cash or credit card and claim hospitalization expenses (as appropriate) from your insurance provider later.
The Patient or the patient’s attender is requested to contact the Insurance and Corporate desk with the Authorization Letter issued by the company immediately on admission. Alternatively, you can pay by cash or credit card and claim expenses (as appropriate) from your Human Resources Department at a later date.
The Patient or the patient’s attender is requested to contact the billing Department for the advance payment. You may also have to remit further advances as and when required or requested for. Failure to maintain a suitable minimum balance may result in refusal for treatment.